Ordered a Week Ago: Unshipped, Ghosted, and Voicemail Hell! 🗑️

Let me tell you about a terrible online shopping experience so you don’t make the same mistake. I placed a simple order for a jersey, but a week later, I had received zero updates, zero communication, and absolutely no sign of my purchase. I was furious. My conclusion about this business is simple: “Ordered A Rockets Jersey A Week Ago And It Still Hasn’t Been Shipped Or Anything Customer Service Goes Right To Voicemail First And Last Time Doing Business With This Place 106280 is my order number so if the owner see’s this and responds Please reach out.” I felt compelled to leave this review and try one last time to reach someone, anyone, about my missing item and unresponsive support system.
Customer: I am calling about order number 106280. I placed this order a full week ago, and it still hasn’t been shipped or provided with any update whatsoever. Why is nobody answering the phones?
CS Rep: I sincerely apologize for the lack of communication and the frustrating delay you’ve experienced. That is absolutely not the standard we aim for. Let me look up order 106280 right now to see the status.
Customer: I already tried calling customer service, and it goes right to voicemail. This is unacceptable. I need to know when my jersey is shipping, not just an apology.
CS Rep: I understand your frustration with reaching us directly, and we are addressing that system failure immediately. It looks like your order was flagged for an inventory check, causing the hold. I am processing it now to ship out expedited this afternoon.
Customer: Expedited shipping better be free after this disaster. I want tracking information sent to my email within the hour, confirming this has actually left the warehouse.
If you adored this write-up and you would like to obtain even more details pertaining to oePPeo Unisex Caps kindly check out the site. CS Rep: Yes, we will absolutely upgrade shipping at no cost to you. I will personally ensure the tracking number is sent to your email within 60 minutes. Thank you for bringing this operational issue to my attention.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.